Welcome to (Website Name, managed by (Company Name), we prioritize your trust and business. In this document, the terms "WE," "OUR," and "US" refer to (Website Name), while "YOU," "YOUR,"“USER,” and "USERS" denote valued users utilizing our services. These Terms & Conditions define the rules and policies for accessing and using our payment gateway solutions.

We recommend reviewing this document carefully before proceeding. If you disagree with any of the stated terms, please discontinue use. We reserve the right to modify these terms as needed. By continuing to engage with our website, you confirm your understanding and acceptance of the terms outlined below.

Definitions

• Client, You, and Your: Individuals accessing our platform and availing of our services.
• (Website Name): Refers to '(Website Name) Payment Services Private Limited,' a legally registered company under the Companies Act, 1956, with its primary business address at (Address). This also includes any successors or assigned representatives.
• Service: The payment processing and supplementary features provided through our platform.
• Merchant: Any individual or entity that has entered a valid agreement with (Website Name) to utilize its payment gateway services.
• Customer: Any person or business entity using (Website Name) to conduct transactions with a merchant.
• Payment Account: A valid financial source such as a bank account, credit card, or any other payment instrument used to process payments.
• Payment Instruction: A request from the customer through our platform directing the transfer of funds to a merchant.
• Business Days: Our operational days, Monday to Friday, excluding recognized public and banking holidays.
• Due Date: The deadline set by a merchant for payment processing.
• Payment Date: The date when the merchant receives payment after processing.
• Scheduled Date: The date chosen by the customer for processing a payment, marking the final opportunity for modifications or cancellations before execution.

Account Security

We implement stringent security measures to protect your account credentials, including usernames and passwords. While absolute security cannot be assured, we remain committed to minimizing risks associated with unauthorized access.

User Eligibility

Our services are accessible to individuals aged 18 and above who can legally form binding contracts. If you represent an organization, you must possess the authority to accept our Terms on behalf of the entity.

For users outside India, service access is contingent on adherence to both Indian regulations and the laws governing their respective countries. By using our platform, you assume responsibility for compliance and agree to indemnify (Website Name) against any legal consequences.

Reliable Payment Solutions

(Website Name) serves as your trusted partner for secure online transactions, simplifying payment processes for individuals and businesses alike.

Streamlined Transactions

We facilitate quick and hassle-free payment processing through intuitive and efficient tools.

Advanced Security Measures

Safeguarding your financial data is our top priority. We employ encryption technologies and adhere to PCI DSS standards to ensure secure transactions.

User-Friendly Interface

Our platform is designed for seamless navigation, allowing both merchants and customers to conduct transactions effortlessly.

Payment Status Transparency

Users can stay informed with live updates regarding payment processing and transaction statuses.

Instant Payment Confirmation

Receive immediate alerts for successful transactions, enabling merchants to efficiently track incoming payments.

Customizable Integration

Our solutions seamlessly integrate with various platforms, ensuring a smooth checkout experience tailored to diverse business needs.

Dedicated Support Team

Our expert support team is available to assist with any transaction, account, or technical queries.

By continuing to use (Website Name), you acknowledge and accept these Terms & Conditions.

Fees & Charges

Utilizing our services may involve interaction with third-party platforms, and any applicable fees associated with such transactions are your sole responsibility. Users must also ensure they have the required equipment, such as computers, modems, or internet access devices, to engage with our platform.

(Website Name) reserves the right to impose fees based on payment instructions and applicable legal considerations. Failure to clear outstanding dues may result in service suspension or additional charges.

Payment Instructions

Payments are processed based on properly authenticated instructions. Customers must ensure timely payments to merchants before the due date. (Website Name) holds no responsibility for failed transactions arising due to:

• Incomplete, incorrect, or delayed payment details.
• Insufficient funds or exceeding account limits.
• Banking restrictions affecting fund transfers.
• Delays or declines from financial institutions.
• Unforeseen events, including technical failures or natural disasters.

We’ll notify you via email once your payment has been processed. Beyond this, (Website Name) assumes no further liability.

Modifying or Canceling Payments

Users may modify or cancel transactions only if the request is received and processed before execution.

Security Policies

Any attempt to disrupt our platform’s security is strictly prohibited. Unauthorized activities include:

• Accessing restricted data.
• Unauthorized login attempts.
• Introducing malware or causing system crashes.
• Engaging in phishing or fraudulent activities.

Violations may lead to legal action and cooperation with authorities.

User Rights & Responsibilities

• Account Security: Users must provide accurate information and protect their credentials.
• Lawful Transactions: Services must only be used for legitimate purposes.
• Privacy Compliance: User data is handled per our Privacy Policy.
• Service Availability: Occasional service interruptions may occur.
• Intellectual Property Protection: Unauthorized use or distribution of our content is prohibited.
• Account Termination: Violation of terms may result in account suspension.

Limitation of Liability

Our liability is strictly limited to fees paid for the relevant transaction. We are not responsible for indirect or consequential losses.

Prohibited Activities

Users must not:

• Conduct fraudulent transactions.
• Use the platform for illegal purposes.
• Spread malware or compromise security.
• Provide false information.
• Violate intellectual property rights.
• Engage in abusive or disruptive behavior.

Intellectual Property Rights

All website content, trademarks, and domain rights belong exclusively to (Website Name). By using our services, users grant (Website Name) a license to use, distribute, or reproduce any content they contribute.

Data Protection

We implement rigorous security protocols to ensure confidentiality and prevent unauthorized access to user data.

Disclaimer

All services are provided "as is" without warranties. We do not warrant that our services will be free from disruptions or errors.

Indemnification

Users agree to indemnify (Website Name) from any claims arising from misuse or legal violations.

Non-Transferability

Our services are non-transferable and may not be resold without authorization.

Severability

If any clause is deemed unenforceable, the remaining provisions shall remain valid.

Notices & Electronic Disclosures

We may contact you via email or postal mail. Users may opt out of electronic communications upon request.

Governing Law & Disputes

Any disputes arising from this agreement will be resolved through arbitration, in accordance with Indian law, with an arbitrator mutually agreed upon by both parties.

Amendments

We reserve the right to update or modify these Terms at our discretion.

Contact Information

For any queries, contact us via email at (mention email) or phone at (mention phone number).